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Diabetrix® HCP Engagement Hub

Diabetrix® HCP Engagement Dashboard

Last 30 days
Total HCPs
847
+42 this month8.5% growth
Total Interactions
1,847
Avg. response time: 2.3 hours
Rep Visit Rate
45%
45%
HCP Engagement Rate
73%
73%
HCP Specialties
Endocrinology
245 HCPs
(29%)
29%
Internal Medicine
203 HCPs
(24%)
24%
Family Medicine
169 HCPs
(20%)
20%
Cardiology
135 HCPs
(16%)
16%
Other
95 HCPs
(11%)
11%
High vs. Low Engagement
30% High Engagement
20% Low Engagement
30%
Top Service Requests
Prior Authorization Support15635%
Product Information12328%
Sample Requests8920%
Rep Visit Scheduling4510%
Patient Program Enrollment235%
Other92%
Total service requests this month: 445↑ 18% from last month
Top HCP Questions
  • Patient eligibility criteria
    32%
  • Dosing guidelines and titration
    23%
  • Clinical trial data and efficacy
    18%
  • Prior authorization process
    13%
  • Adverse event reporting
    8%
  • Other
    6%
HCP Engagement Levels
High Engagement
254 HCPs
(30%)
30%
Medium Engagement
339 HCPs
(40%)
40%
Low Engagement
169 HCPs
(20%)
20%
New HCPs
85 HCPs
(10%)
10%
Average response time by engagement:
High: 1.2hrs
Medium: 2.8hrs
Low: 4.5hrs
Recent HCP Interactions
DoctorDateTypeServiceRep AssignedStatusAction
10/16/2023 Concierge ChatPrior AuthorizationSarah ChenCompleted
Dr. Robert Kim
Internal Medicine
10/15/2023 Rep VisitProduct TrainingMike JohnsonCompleted
Dr. Lisa Thompson
Family Medicine
10/14/2023 Concierge ChatSample RequestDavid WilsonPending
10/13/2023 Concierge ChatClinical Data RequestEmily RodriguezIn Progress
Dr. Maria Santos
Endocrinology
10/12/2023 Rep VisitFollow-up MeetingTom AndersonScheduled
Trends & Insights
[Chart visualization would appear here showing monthly trends for patients, revenue, and adherence]
HCP Growth
+91HCPs
12% in 6 months
Interaction Growth
+613interactions
50% in 6 months
Rep Visit Growth
+122visits
From 234 to 356 visits